Gdpr Policy

Effective date : 2025/01/01

• INTRODUCTION
This Personal Data Protection Policy ('Policy') describes our practices regarding the collection, use, and sharing of personal data in connection with the services provided through eSIMno ('we,' 'us,' or 'Company') operated www.esimno.com


• PERSONAL DATA COLLECTED
We may collect the following types of personal data through our Website:
• Identity Information: Name, surname, date of birth, gender
• Contact Information: Email address, phone number, address
• Payment Information: Credit card details, billing address
• Usage Information: IP address, device information, browser type, pages visited
• Other Information: Customer service interactions, survey responses


• PURPOSES OF USE OF PERSONAL DATA
We may collect the following types of personal data through our Website:
• Service Delivery: To process the eSIM sales transaction, process orders, provide customer support
• Account Management: To create, manage, and secure user accounts
• Communication: To send users updates, promotions, and other information
• Marketing: To promote products and services that may be of interest to users
• Legal Obligations: To comply with legal regulations


• SHARING OF PERSONAL DATA
We may use the personal data we collect for the following purposes:
• Service Delivery: To process the eSIM sales transaction, process orders, provide customer support
• Account Management: To create, manage, and secure user accounts
• Communication: To send users updates, promotions, and other information
• Marketing: To promote products and services that may be of interest to users
• Legal Obligations: To comply with legal regulations


• STORAGE OF PERSONAL DATA
We will retain your personal data for as long as necessary to provide our services and as required by applicable laws and regulations.


• RIGHTS OF THE PERSONAL DATA SUBJECT
In accordance with GDPR, as a personal data subject, you have the following rights:
• Right to be Informed: To learn whether your personal data is being processed
• Right of Access: To access your personal data
• Right to Rectification: To request correction of your personal data if it is inaccurate or incomplete
• Right to Erasure: To request deletion of your personal data
• Right to Object: To object to the processing of your personal data
• Right to Data Portability To transfer your personal data to another data controller


• DATA SECURITY
We take necessary technical and administrative measures to ensure the security of your personal data. However, please note that data transmission over the Internet is not entirely secure.


• POLICY CHANGES
We may update this Policy from time to time. Changes will be published on our Website.


• CONTACT
If you have any questions or requests regarding this Policy, please contact us: [email protected]