Help & Support
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Your one-stop shop for answers! Our Help Center offers a wide range of solutions to common questions. If you need further assistance, our support team is available 24/7.
Help & Support
Center
Your one-stop shop for answers! Our Help Center offers a wide range of solutions to common questions. If you need further assistance, our support team is available 24/7.
Feel free to ask! We might have the answer you are looking for.
The compatibility of a device with eSIM technology is contingent upon its manufacturer's decision to incorporate an eSIM into the device's design. To streamline the process of identifying eSIM-compatible devices, we have compiled a comprehensive list.
It is important to note that there may be instances where a device, despite being listed as eSIM-capable, does not support eSIM technology.
Android, being an open-source operating system, affords mobile device manufacturers and carriers the flexibility to customize it to their specific requirements. As a result, there may be models released in certain countries or regions that lack eSIM capability. Additionally, the carrier from which you purchased your device may not have enabled the eSIM feature.
To ascertain whether your Android device supports eSIM technology, please adhere to the following steps. Kindly note that these steps may not be universally applicable to all devices. The most reliable method for confirming eSIM capability remains through consultation with your device manufacturer, vendor, or primary carrier.
Remember to contact your provider or device manufacturer to confirm if the above steps are possible for your device.
If the Connect to mobile network page has a "Download a SIM instead?" option, your device is eSIM-capable.
Remember to contact your provider or device manufacturer to confirm if the above steps are possible for your device.
Your device also must be carrier-unlocked to use an eSIM. This enables you to use multiple SIM and/or eSIMs from different carriers. Follow these steps to check if your Android device is unlocked.
If a successful call is made, the device will be unlocked. However, if a call cannot be placed at this time, the device will remain locked to the original carrier. Additionally, a visual notification may appear on the screen indicating that the device is locked.
For further clarification regarding eSIM compatibility, it is recommended to consult with the device manufacturer, vendor, or primary carrier.
Reach out to us and our customer support team will get back to you in a jiffy.